Thursday 11 April 2013

CASH CENTRE SUPERVISOR

JOB  TITLE             : CASH CENTER SUPERVISOR

LOCATION             :  MARBLE HALL

CLOSING DATE     : 18 APRIL 2013

REQUIREMENTS

  • Matric/Grade 12 certificate
  • Knowledge of counting house operations and procedures is essential, as is previous supervisory experience
  • Knowledge of Cash Processing will be to your advantage
  • Banking or Casino bulk cash experience would be a distinct advantage
  • Computer literate, especially in the use and application of MS Word and Excel
  • A sound knowledge of bookkeeping is important
  • Strong interpersonal communication and client liaison skills
  • Own Transport
DUTIES

1.      Conduct a proper supervisory function over staff:
·         Cash Processing Supervisor and ATM Supervisor
·         Tellers
·         Liaison
·         Casuals
·         Communication & Management support
2.      Manage the issue and overall control of bulk monies, staff, equipment and Company Policy and Procedures, including access control, regarding operations
3.      Cash Holdings to be verified and accounted for daily –RECONCILIATIONS & REPORTING
4.      Setting of standards and monitoring staff productivity / allocation of work daily / monitoring off teller differences.
5.      Assisting with Investigations and Audits.
6.      Arrange / Liaise with HQ i.r.o additional facility required
7.      Ensure a proper liaison with clients / queries. Clients to contact count House Supervisor and queries to be resolved within 24 hours. To follow-up and investigate Banking differences when needed (View videos / liaise with Bank staff etc.)
8.      Ensure a proper liaison with control and Administration department (load payments)
9.      Overall managing of staff compliments
10.  Batching and invoicing all casual services and consumables relating to all activities (Where applicable)

11.  Ensure the daily balancing of floats
·         Regular Cash Checks and accounted for
·         Checking systems
·         Assistance and Support
·         Liaise with Administration & Finance department / Management
12.  Monitor that all the day’s work are counted and accounted for.
13.  Monitor that all related documentation has been handed to administration department before end of business day.
14.  Ensure no work has been left un-attendant – Confirm that all the balances were done before continuing with the new days work
15.  To brief staff on the procedures and see that new staff are trained adequately by the Cash Processing Supervisor.
16.  Weekly meetings to be held to identify and resolve any issues.
17.  Surprise Cash check to be performed weekly (All activities – before start of business). Other staff can be utilized to help with different activities and each activity needs to be balanced as per branch requirements.
18.  Confirm with BSO that all the cameras are recording before start of business.
19.  Specimen signatures to be updated and kept under control
20.  To assist with other functions from time to time
21.  Ensure all Related Systems are working and to understand the processes around all

TO APPLY


 

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